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Please note: This brochure is available in English and Zulu
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Kieno talks to Ombudsman Deanne Wood about the release of the Ombudsman for Short-Term Insurance (OSTI) annual operations report and looks at how successful complainants were in the claims.
If you missed it you can listen to it here: http://www.capetalk.co.za/podcasts/140/the-kieno-kammies-show/212684/ombudsman-for-short-term-insurance-releases-annual-report
On 9 April 2019, Komotso Molepe, Assistant Ombudsman at OSTI, was interviewed on Selo sa Basadie on Motsweding FM to discuss short-term insurance contracts. The interview conducted in Setswana.
If you missed it you can listen to it here: https://iono.fm/e/674775
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The Board of the Ombudsman for Short-Term Insurance announces the appointment of the new Ombudsman
The Board of The Ombudsman for Short-Term Insurance announced today that Dennis Jooste will be leaving the organisation when his term of office expires at the end of February 2016.
The Board of The Ombudsman for Short-Term Insurance announced today that Dennis Jooste will be leaving the organisation when his term of office expires at the end of February 2016.
Driving your parents motor vehicle without permission may have more serious consequences than just being reprimanded
Media Release - Annual Report Launch 2014
Media Release - Cell Phone Insurance: Make an informed decision when taking out cover for your cell phone
Media Release - Proving ownership of household items when claiming from your insurer is not as easy as it may seems
Media Release - Buying a mechanical warranty policy does not necessarily buy you peace of mind. Consumers must take the trouble to understand clearly what the policy covers.
Media Release - Ombudsman for Short-Term Insurance resolves complaints worth R119m in consumers’ favour during 2013
Press Release 5 November 2013 - The Appeal Mechanism
Each matter is dealt with on its own merits and no precedent is created by the findings in these matters. The case-studies are intended to provide guidance and insight into the manner in which this office deals with complaints.
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