Useful Links

Members of the Ombudsman for Short Term Insurance

AIG South Africa Insurance Company Limited
ABSA Insurance Company Limited
ACE Insurance Company Limited
Alexander Forbes Insurance Company Limited
Auto & General Insurance Company Limited
Centriq
Compass Insurance Company Limited
Constantia Insurance Company Limited
Dial Direct Insurance Company Limited
Guardrisk Insurance Company Limited
Hollard Insurance Company Limited
Inequity Specialised Insurance Limited
Legal Wise
The Lion of Africa Insurance Company Limited
Lloyds Insurance Company Limited
MUA Insurance Company Limited
McSure Insurance Company Limited
Momentum Insurance Company Limited
Monarch Insurance Company Limited    -
Mutual & Federal Insurance Company Limited
Natsure Limited
Nedinsurance Company Limited
New National Assurance Company Limited
OUTsurance Insurance Company Limited
Pinnafrica Insurance Limited
RMB Structured Insurance
Regent Insurance Company Limited
Relyant Insurance Company Limited
Renasa Insurance Company Limited
Resolution Insurance Company
SA Home Loans
SAFIRE Insurance Company Limited
Santam Insurance Limited
SaXum Insurance
Shoprite Insurance company
Standard Insurance Limited
Unitrans Insurance Company Limited
Unity Insurance Company Limited
Zurich Insurance Company South Africa Limited

Trade or Professional Organisations

Financial Intermediaries Association of South Africa (FIA)
The South African Insurance Association (SAIA)
The Life Offices” Association of South Africa (LOA)

Financial Services Regulatory Body

Financial Services Board (FSB)

Other Ombudsman or Regulators

Ombudsman for Banking Services
Council for Medical Schemes
Financial Ombudsman Service (United Kingdom)
Micro-Finance Regulator
The Ombudsman for Long-Term Insurance
The Pension Fund Adjudicator
The Office of the Ombud for Financial Services Providers (FAIS Ombud)
Credit Information Ombud

Consumer Organisations or Forums

National Consumers Forum
SA National Consumers Union
South African Bureau of Standards (SABS)

Provincial Consumer Affairs Offices:
Eastern Cape
•    East London: Tel (043) 742 0340, Fax (043) 742 0323
•    Kokstad: Tel (039) 727 3273/2476, Fax (039) 727 3282
•    Port Elizabeth: Tel (041) 585 1850, Fax (041) 585 1964
•    Queenstown: Tel (045) 838 4382 or 838 3984/5/6, Fax (045) 838 3981
•    Umtata: Tel (047) 531 1191, Fax (047) 531 2887

Free State
•    Bloemfontein: Tel (051) 403 3575/6, Fax (051) 403 3437

Gauteng
•    Gauteng: Tel (011) 355 8006/8, Fax (011) 355 8019
•    Pretoria: Tel (012) 310 9562/70 / 9990, Fax (012) 320 0579 or 322 8489
•    Soweto: Tel (011) 982 5313/4, Fax (011) 982 5315

KwaZulu-Natal
•    Durban: Tel (031) 307 6111, Fax (031) 305 6816

Mpumalanga
•    Nelspruit: Tel (013) 752 3761/74/46/58/20, Fax (013) 752 3729
•    Witbank: Tel (0136) 902 595, Fax (0136) 903 704

Northern Cape
•    Kimberley: Tel (053) 832 2566/7, Fax (053) 832 2564
•    Springbok: Tel (027) 712 2543, Fax (027) 712 2547
•    Upington: Tel (054) 331 2354/5, Fax (054) 331 2254

Limpopo Province
•    Pietersburg: Tel (015) 295 3652/7003, Fax (015) 295 7010
•    Thohoyandou: Tel (0159) 824 726, Fax (0159) 824 829
•    Giyani: Tel (015) 812 0365, Fax (015) 812 0604

North West
•    Klerksdorp: Tel (018) 462 8509/2, Fax (018) 462 1772
•    Vryburg: Tel (05392) 7205/7, Fax (05392) 72859
•    Mabopane: Tel (012) 701 0442, Fax (012) 701 0444
•    Rustenburg: Tel (014) 597 0146/7, Fax (014) 597 0148

Western Cape
•    Cape Town: Tel (021) 483 3256/3049/3910/5497/5735, Fax (021) 483 3483