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Announcement of Ukusizana Award

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Date: Wednesday 9 May 2012

The Ombudsman for Short-Term Insurance announced the winner of its prestigious Isabel Jones Ukusizana Award for 2011 at their Annual Report Launch held in Johannesburg recently.

Standard Insurance, took the top honours with MiWay Insurance  in second place and Relyant Insurance Company in third place. The award was launched in 2007 and seeks to recognise the significant contribution made by the short-term insurance industry towards the functioning of the Ombudsman’s Office and to promote consumer confidence in the industry. This award is dedicated to consumer champion, the late Isabel Jones.

We would like to, once again, congratulate Standard Insurance, MiWay Insurance and Relyant Insurance Company on their outstanding achievement.  Without the co-operation of the short-term insurance industry we cannot function effectively.  We are pleased that we can recognise the efforts of those insurers who are committed to the effective resolution of complaints and their application of the principles of equity.

2011 Annual report