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Announcement of Ukusizana Award (2010)

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Date: Monday 1 March 2010

The Ombudsman for Short-Term Insurance announced the winner of its prestigious Isabel Jones Ukusizana Award for 2009 at a cocktail function held in Johannesburg recently.

Outsurance once again, took the top honours with Relyant Insurance Company in second place and Centriq Insurance in third place. The award was launched in 2007 and seeks to recognise the significant contribution made by the short-term insurance industry towards the functioning of the Ombudsman’s Office and to promote consumer confidence in the industry. Dedicated to consumer champion, the late Isabel Jones, Outsurance was the first recipient to receive the award in 2008 and has again managed to secure the top spot.

“Congratulations to Outsurance, Relyant and Centriq on their outstanding achievement, we cannot function effectively without the co-operation of the short-term insurance industry and we are pleased that we can recognise the efforts of those insurers who are committed to the effective resolution of complaints and their application of the principles of equity”, says Brian Martin, The Ombudsman for Short-Term Insurance.

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