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"To resolve your short-term insurance complaints fairly, efficiently and impartially"

Consumer tip of the month

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PREMIUMS: If your banking details change for whatever reason, please remember to contact your insurer and advise them of the changes before the next collection date of your premium.




More tips

Latest News - Ombudsman related news in the media

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Media Release - 22 07 2014

Media Release - Ombudsman for Short-Term Insurance resolves complaints worth R119m in consumers’ favour during 2013

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Press Release 05 November 2013

Press Release 5 November 2013 - The Appeal Mechanism

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Media Release 11 April 2013

The Board of Directors of the Ombudsman for Short-Term Insurance appoints a Deputy Ombudsman